FAQs
Our reputation is very important to us and we are fortunate that many people find out about us through word of mouth. For information about our services, please give us a call on 01670 857484 or email info@brightsideadultservices.co.uk.
Access to Brightside is usually facilitated by a member of the care management team. If you don’t have a social worker or care manager, you can call 01670 536400 to request an assessment of need.
Brightside services are usually funded by the local authority, after an assessment of need by a social worker. You can call 01670 536400 in Northumberland to request this assessment. You are also able to fund our services yourself, please get in touch for further information.
Yes! Brightside offers door to door transport at a nominal cost. Please contact us to discuss your transport needs further, on 01670 857484.
Brightside has four sites in Ashington, Northumberland and plans to open further centres across Northumberland.
Brightside offers a highly structured service and so people who like routine and consistency benefit most from this. Our services are designed to support those individuals with low, moderate, high and complex needs, with our staffing levels guided by the support required. We support individuals; on the autistic continuum, with speech and communication needs, with mental health needs, with developmental delays and other global learning needs. Unfortunately due to our accommodation and area of expertise, we are unable to support those with complex physical needs or who are unable to weight bear or mobilise with assistance.
The majority of our group members have had an EHCP, attended a special school or have received a high level of support within mainstream.
We’re often asked why we specialise in group provision as opposed to enabling; We strongly believe that young people, who often require a lot of support in social environments, should spend time with those of a similar age, with whom they share interests. Enabling services allow individuals to pursue their own interests and are certainly very appropriate for some, however they offer very little opportunity to practice social interactions with others and often leads to isolation from peers and over reliance on one staff member. Therefore a supported social setting is often most beneficial to individuals who have a lack of opportunities to socialise or who require support to do so.
Absolutely! We encourage everyone to visit as many provisions as possible, to assist you in identifying the most suitable environment for you. Please call us on 01670 857484 to arrange this.
